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I can't reach the support
I signed up with Globat few months ago. I have 5 domains with them. Well, it was alright (cPanel is rather good, I have no problems using it, there were no major problems with uptime and server) until I faced a technical issue and had to get to the support team. It's been 5 emails, numerous calls and I still can't reach them. And the problem is still there. I think I have to change a web hosting company. What a trouble...
Globat is one of the best
I really think Globat is one of the better web hosting companies out there.
Their automatic upgrade system is easy to opt out. I see no problem there.
As for uptime, I'v never really noticed anything wrong. I personally never needed any support, so this is another area that I can tell nothing about. The sales department has always been helpful to me though. I just called and asked for a deal. that's it. Globat is good.
Not good any more
I have been a Globat customer for many years. The thing is, I have not come across many technical problems until recent time. I have had several problems with email. My mail server was changed a few times, I contacted support many times. And it was terrible.
I also had problems with an upgrade. I was interested in their pro build products for creating a website, I contacted support and asked few questions regarding the capabilities of the upgrade and was assured that it would meet my needs. Needless to say it never did. And of course I never got my money refunded.
Not a good way to lead business
I can't say much bad about the hosting service itself. The uptime is fine with me and server is rather fast as far as I see. But is it really a good way to lead business the way they do? Telling their customers they have # of days or they will be billed and their account upgraded with things they do not need at all. I really think it's not a good way...
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